Payment for treatment must be made in full prior to commencement of treatment.
Missed or broken appointments will be charged for at the rate of $100.00 per hour unless 48 hours notice is given.

Facebook offers have no end date, as required by AHPRA (Dental Board) regulations. Creative Smiles reserves the right to increase fees for certain services 30 days after an offer has been removed from Facebook.

How Price Match Guarantee Works

  1. Price Beat Guarantee applies to all Melbourne dental clinics available to the Australian general public
  2. Competitor quote must be presented at the start of your consultation
  3. Price will only be beaten on a product available to the general public from a Melbourne dental clinic registered within Australia. All prices must be in Australian dollars and issued genuinely by the dental clinic. (ABN or ACN must be displayed on quotation)
  4. If you find a cheaper price, you must provide a full copy of the competitor on a headed paper, which must include the dental booking reference (procedure). Quote must contain matching dental procedure description, dates, full price breakdown including all fees and charges. The full supplier and practice terms and conditions must be displayed and must all be like a Creative Smiles quote in order to beat the quote.
  5.  The quote needs to be presented to Creative Smiles on the same day as the quote was created by the competitor. The full-payment date, or quote deadline must be displayed on the quote, including date and time, which must not have passed. Online quotes must have the current date displayed on the payment screenshot. The Price Match Guarantee will be valid against the initial competitor quote only. We will not enter into a ongoing price negotiation.
  6. Email requests cannot be accepted unless following a phone or store visit enquiry.
  7. For telephone enquiries you can email the quote to Creative Smiles following your phone call.
  8. Where we believe there is an erroneous fee displayed by a competitor or that the price offered is no longer available, we have 1 full business day to investigate the pricing. If at this point we prove the price to be invalid/incorrect or unavailable, the best Creative Smiles price will be offered.
  9. If a genuine quote is presented that meets our price beat terms and conditions and we cannot match or beat it. We will provide the best possible price Creative Smiles can offer alongside $100 redeemable dental credit.
  10. Dental Credit cannot be used on promotional products.
  11. Price Beat Guarantee is not applicable to any last minute offers or specials
  12. Full payment must be made at the time of the price beat guarantee
  13. Bookings, amendment and cancellation conditions will apply as per Creative Smiles terms and conditions.

Dr. Abella Huynh

Dental Surgeon

Abella graduated from Griffith University on the Gold Coast with the Griffith Award for Academic Excellence (Top 5%). Her pursuit of dentistry is born from her belief that laughter is the best medicine, and that everything starts with a winning smile. Abella is empathetic and respectful towards everyone’s level of dental experience and aims to make her patients feel at ease and comfortable during their time at the practice. She prides herself on being a gentle and compassionate clinician who strives to put a beautiful, wide smile on everyone’s face.

Before moving to Melbourne, Abella worked in private practice in Brisbane and the Sunshine Coast in Queensland, and as a dental volunteer for Brisbane Youth Services. She is also a current member of the Australian Dental Association, the Australian Society of Endodontology, the Australian & New Zealand Society of Paediatric Dentistry, and other various dental study clubs. Her commitment to continuing
education ensures that she is providing the best quality of care for her patients. She particularly enjoys oral surgery, aesthetic dentistry, and paediatric dentistry.

Outside of work, Abella enjoys reading fiction novels, cooking, socialising with friends, and attending yoga class.

Languages Spoken:
English, Vietnamese.

Dr. Esther Chin

Dental Surgeon

Dr Esther is a highly experienced general dentist who has been a valued member of the Creative Smiles team for over 10 years. She has a strong interest in both general and cosmetic dentistry, with expertise in crown and bridge work as well as clear aligner treatments.

Dr Esther is known for her gentle and caring approach, always taking the time to ensure her patients feel comfortable and well-informed throughout their treatment. She is committed to delivering high-quality care tailored to each individual’s needs.

Fluent in Mandarin, Dr Esther is able to communicate effectively with a broader range of patients, helping them feel at ease and confident in their dental care.

Languages Spoken: English, Mandarin.

 

Dr. Reza Zamani

Dental Surgeon

Reza graduated from Beheshti university Iran in 1990. After spending his first 9 years practising in Iran & running his own clinic him and his family decided to move to Australia in 2008.

Reza has been a part of the Creative smiles team since 2010.

Dr Zamani travelled to Portugal to complete the Paula Malo (founder of AO4) course in 2018. He has completed over 80 All on four arches and has a large passion for it.

Languages Spoken: English, Farsi.
 

Dr. Claudia Braybon

Dental Surgeon

After completing her Bachelor of Dental Surgery in 1998, Dr Claudia Braybon has continued to grow and develop, completing further postgraduate studies in Oral Implants, Full mouth rehabilitation, Soft tissue management, Cosmetic Dentistry, Digital Smile Design and Digital Orthodontic treatments.

Passionate about knowledge, she believes that continued education is the key to delivering the highest level of care to her patients, through technology and best practice

Dr Claudia enjoys Restorative, Orthodontic, Implant and Cosmetic procedures as they can be used to create beautiful smiles that leave lasting impressions.

As a caring and committed dentist, she adopts an empathetic approach, believing it is important to provide a positive dental experience and comfortable environment for her patients. This approach, combined with her attention to detail, ensures her patients are confident to make informed decisions about treatment options and receive the highest level of care.

Dr Braybon is a member of the Australian Dental Association (ADA), International Team of Implantology (ITI), The Australian Prosthodontic Society (APS), Certified Invisalign provider and Digital Orthodontic College alumni.

Dr Braybon enjoys spending time with her family, travelling, playing tennis, dancing and a good laugh with her friends. 

Languages Spoken: English, Spanish.

Dr. Reg De Sousa

Dental Surgeon

As the practice principle at creative smiles I am proud to lead the dedicated team of doctors, nurses and administrative staff at Creative Smiles.

I come from a family of dentists and so grew up around dentistry from a young age helping out whenever I could .Hence my passion for dentistry began at an early age and has grown over the last 30 years that I have been in practice.

I qualified as a dentist from the Royal London Hospital Medical College, (University of London) in 1994. On graduation I completed a years post graduate vocational training and then began working on the NHS for the next 12 years.

During this time I also branched out and opened a small private practice on London’s Harley Street which I had for 5 years until my departure to Melbourne.

While on Harley street, I developed my interest in implant dentistry, and studied for a year in 2007, under a clinical mentorship.

In 2010 I moved to Melbourne with my family and began working as a dentist at Creative Smiles, where I have further developed my skills in implantology and cosmetic dentistry and additionally completed the Invisalign and Spark training.

I have also completed the All-On-4 training at the Malo Clinic in Lisbon, Portugal, where the concept was created, enabling me to offer this treatment concept in addition to the more traditional approach to fixed and removable prosthetic oral rehabilitation to our patients at Creative smiles.